Shipping policy
At fantastreet.com, we value every single customer and every parcel delivery carefully. We have upgraded our shipping methods, we are delighted to announce that customers now enjoy FREE STANDARD SHIPPING when the order amount exceeds US $ 49.99; this is both faster and safer than the previous Flat Rate Shipping method. The fully updated list of shipping services and charges are in the table below.
- Shipping time: Including the processing time for shipping (quality checks, packing, paperwork, etc.), which usually takes 2-5 business days.
- Days are business/working days. Delivery during holidays may be delayed.
- All packages have specific tracking information.
| Zone | Standard (order amount < US$49.99) | Standard (order amount >= US$49.99) | Expedited | |||
| Cost | Delivery Time | Cost | Delivery Time | Cost | Delivery Time | |
| North American | US$7.99 | 10~20 Days | Free | 10~20 Days | US$15.99 | 5-10 Days |
| Euro | US$7.99 | 10~20 Days | Free | 10~20 Days | US$15.99 | 5-10 Days |
| East & South Asia | US$7.99 | 10~20 Days | Free | 10~20 Days | US$15.99 | 5-10 Days |
| Middle East | US$8.99 | 10~20 Days | Free | 10~20 Days | US$16.99 | 5-10 Days |
| Russia | US$8.99 | 10~20 Days | Free | 10~20 Days | US$16.99 | 5-10 Days |
| Oceania | US$8.99 | 10~20 Days | Free | 10~20 Days | US$16.99 | 5-10 Days |
| Africa | US$8.99 | 15~30 Days | Free | 15~30 Days | US$19.99 | 7-14 Days |
| South American | US$8.99 | 15~30 Days | Free | 15~30 Days | US$21.99 | 7-14 Days |
*Note: You can choose your preferred shipping method on the Order Information page during the checkout process.
- You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into "My Account". Or track the status through the 3-party website: 17track.net, EC-Firstclass.
- Delivery time can be affected by variable customs clearance time or public holidays. If you have not received your package based on the above estimates, please kindly submit a CONTACT FORM at the bottom for help.
- It can take a few days to follow order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.
Package Methods
According to different products, we provide two types of packaging. If necessary, we will provide private packaging for some products.
Your package may look like one of the following.
About taxes
All shipments from China are duty unpaid. Therefore, if the declared amount of the package exceeds the tax exemption stipulated by the destination country, the destination customs may impose import duties. If any, these costs must be paid by the customer. If the customer refuses to accept the package due to import duties or taxes, the customer shall bear full responsibility for all return fees, customs fees, and handling fees.
For further information, please feel free to contact us.